Our Approach

We thoroughly reviewed the HR processes across all regions, with each region documenting its processes, allowing us to clarify regional differences, and their systems more broadly. The discovery phase revealed over thirty separate processes, multiple standalone systems, and varied data structures.

We collaborated closely with teams responsible for operations, delivery, and management to establish and agree on the core requirements of their HR processes.

Once established, we designed a comprehensive integration layer that collated the pulled and pushed data to all systems currently used for end to end process delivery. We reappraised all processes to ensure they complied with regional regulations, while also standardising business practices.

With a clear overview of the systems, processes, and data migration we agreed on an approved delivery plan, ready for execution.  

The Outcome

We achieved:

• Increased productivity in recruitment, with streamlined processes and business process automation, which led to an increase of 75,000 productivity days per annum in recruitment processing alone
• Automated generation of over 20,000 documents, resulting in an estimated 2,500 gained productivity days per annum
• Improved data quality on data submissions through pre-population, using live integrations with systems of record